What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
Cookie Policy
In order to provide you with a better experience on our websites, we use cookies to personalize some contents, social media features and ads, and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies include necessary cookies, analytics cookies, marketing cookies, partners cookies and preferences cookies. You can learn more about the types of cookies collected below and change your cookie settings any time by clicking here.
Necessary Cookies
These cookies are necessary for our website to function and cannot be switched off in our systems. They respond to actions made by you and are considered as a request for services such as logging in, setting your privacy settings or making a purchase. You can set your browser to block or alert you about these cookies, however some parts of the site may not function as intended. These cookies do not store any personally identifiable information.
Analytics Cookies
Analytics cookies are used to help collect data that allows us to understand how users interact with our service. These insights allow us to improve content and to build better features that improve your experience. You are free to refuse these types of cookies by clicking here.
Marketing & Partner Cookies
Marketing & Partner cookies may be set through our site by Z8Games, Smilegate West or our partners. They are used to build a profile of your interests and show you relevant advertisements for Z8Games. They do not directly store your personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will still experience advertisements from Z8Games but they won’t be tailored to your interests. You are free to refuse these types of cookies by clicking here.
Preferences Cookies
Preference cookies enable our website to remember information that changes the way the website behaves or looks, like your language or region. You are free to refuse these types of cookies by clicking here.
Third Party Cookies
To support us, we sometimes embed content from social media websites such as YouTube, Facebook, Google. Pages with this embedded content may present cookies from these websites. We cannot control the use of any third party cookies. In order to change your cookies settings, you must visit the relevant third party website for more information about these.
Your Privacy
When you visit any website, it may store or retrieve some information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Please be advised that blocking some types of cookies may affect your experience of our site and the services we are able to offer.
Removing cookies from your device
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
Cookie List
| Cookie | Purpose | Cookie type and Duration |
sgwestnaprof | User session cookie; generated when a user logs in and used to access account-related information on the website. | First-party session Cookie Deleted after you close your browser |
sgwnasubusrcookie | CSRF protection key cookie; generated upon login to store the CSRF key for protecting the login form. | First-party session Cookie Deleted after you close your browser |
sgwestnakyk | User session cookie; generated when a user logs in and used to access support.z8games.com. | First-party session Cookie Deleted after you close your browser |
z8pwchgrem | Password change reminder cookie; stores whether a notification upon login is needed to change the account password. | First-party session Cookie Deleted after you close your browser |
napolicyupdatecookie | Policy update confirmation cookie; stores confirmation of pop-ups regarding Privacy Policy updates. | First-party persistent Cookie Permanent |
dontaskregion | Region popup check cookie; records consent to the pop-up message regarding cookie usage. | First-party persistent Cookie Deleted after 365 days |
pl_webcookie | User login session cookie; generated when accessing the Z8Games billing website. | First-party session Cookie Deleted after you close your browser |
g4_pl_sitecode | Regional classification cookie; stores all active cookie information on the Z8Games billing website. | First-party session Cookie Deleted after you close your browser |
g4_pl_token | Temporary login token; generates a session cookie on the Z8Games billing website. | First-party session Cookie Deleted after you close your browser |
SWIFT_client | User settings cookie; generated when a user logs in to the Customer Service ticket system and stores user settings. | First-party persistent Cookie Deleted after 7 days |
SWIFT_sessionidXX | Login session cookie; generated when a user logs in to the Customer Service ticket system. | First-party session Cookie Deleted after you close your browser |
Vanilla | Login session cookie; generated when a user logs in to the forum. | First-party session Cookie Deleted after you close your browser |
Vanilla-sid | Login session ID; generated when a user logs in to the forum. | First-party session Cookie Deleted after you close your browser |
Vanilla-tk | CSRF value; used to protect form submissions on the forum. | First-party session Cookie Deleted after you close your browser |
Vanilla-Vv | Forum visit tracking cookie; records a user’s visit to the forum. | First-party persistent Cookie Deleted after 20 mins |
TS0xxxxxxx | F5 ASM cookie (Network Device); used for network security and traffic management | Third-party session Cookie Deleted after you close your browser |
_ga(_XXXXXXXXXX) | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 730 days |
_gid | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 730 days |
__utma | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 730 days |
__utmb | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 30 minutes |
__utmc | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after you close your active session |
__utmt | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 10 minutes |
__utmz | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 6 months |
_dc_gtm_UA-XXXXXXXXX | Google Analytics session cookie; used for website traffic analysis. | Third-party persistent Cookie Deleted after 1 minute |
fromads | Marketing landing tracker cookie; tracks users accessing via marketing URLs. This value is stored in the database to indicate marketing attribution. | First-party persistent Cookie Deleted after 30 days |
ckSelectedCountry | Payment gateway selection cookie; stores the currently selected country to display available payment gateways. | First-party persistent Cookie Deleted after 1 Day |
portalflag | Z8Games billing integration type cookie; stores the integration type for the billing system. | First-party persistent Cookie Deleted after 1 Day |
consentMode | Cookie consent configuration; stores user preferences regarding cookie settings. | First-party persistent Cookie Deleted after 365 Days |
ak_bmsc | This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. | First-party persistent Cookie Deleted after 2 hours |
bm_mi | This cookie is associated with Akamai and is used for performance tracking. | First-party persistent Cookie Deleted after 2 hours |
bm_sv | This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. | First-party persistent Cookie Deleted after 4 hours |
bm_sz | Short-term cookie associated with Akamai for behavior anomaly detection. | First-party persistent Cookie Deleted after 4 hours |
_abck | This cookie is associated with Akamai and is used for Bot/Fraud prevention. | First-party persistent Cookie Deleted after 12 months |
ak_wfSession | This cookie is associated with Akamai and is used to protect against bot attacks. | First-party persistent Cookie Deleted after 2 hours |
sec_cpt | This cookie is associated with Akamai. This cookie is used in challenge actions (Captcha, Proof of Work, behavioral) within Bot Manager Premier. This cookie tracks the state of the challenge process. | First-party persistent Cookie Deleted after 2 hours |
_fbp | This cookie is associated with Facebook for advertising. It contains encrypted Facebook user information and receives information from this website to better target and optimise advertising. | First-party persistent Cookie Deleted after 90 days |
sgwestnalogusr | This cookie is associated with the "Remember My Login ID" option on the login page. | First-party persistent Cookie Deleted after 365 days |
Third Party Cookies List
| Provider | Description | Opt-out link/More details |
PaysafeCard | PaysafeCard is an online payment solution provider. When you visit our deposit page and have chosen a payment method that is supported by PaysafeCard, you may be presented with cookies from PaysafeCard. For more information, please see PaysafeCard's terms of service. | |
| GoCash Game Card | GoCash Game Card is an online payment solution provider. When you visit our deposit page and have chosen a payment method that is supported by GoCash Game Card, you may be presented with cookies from GoCash Game Card. For more information, please see GoCash Game Card's terms of service. | |
Google (reCAPTCHA) | Google is the provider of reCAPTCHA. reCAPTCHA is a CAPTCHA system designed to distinguish between human and automated access to websites, helping protect websites from spam and abuse. It can be seen on our Login page. | |
Google (YouTube) | YouTube is a video platform by Google. We embed videos or insert links to videos from YouTube on our website(s). As a result, when you visit a page with content embedded from or linked to YouTube, you may be presented with cookies from YouTube. For more information, see the Google Privacy Policy. | |
Discord | Discord is a communication platform that enables users to interact through text, voice, and video chat. We provide links to our Discord channel or embed the Discord widget on some of our websites. As a result, when you visit a page with content from Discord, you may be presented with cookies from Discord. For more information, see Discord's cookie policy. |